Privacy Policy
Your privacy is important to us. This policy explains how Solo CRM collects, uses, and protects your personal information.
Our Privacy Principles
Transparency
We clearly explain what data we collect and how we use it
Security
Your data is protected with enterprise-grade security measures
Control
You have full control over your personal data and privacy settings
Contents
Information We Collect
Account Information
When you create a Solo CRM account, we collect basic information such as your name, email address, company name, and password. This information is necessary to provide you with access to our services and personalize your experience.
Contact Data
As you use Solo CRM to manage your customer relationships, you may store contact information, interaction history, notes, and other business-related data. This information belongs to you, and we act as a processor of this data on your behalf.
Usage Data
We automatically collect information about how you use Solo CRM, including features accessed, time spent in the application, and interaction patterns. This helps us improve our service and provide better support.
Technical Information
We collect technical data such as your IP address, browser type, device information, and operating system. This information is used for security purposes and to ensure our service works properly across different devices and browsers.
How We Use Your Information
Service Provision
Delivering and maintaining Solo CRM functionality, including customer management, calendar features, and revenue tracking.
Account Management
Managing your account, processing payments, and providing customer support when needed.
Communication
Sending important service updates, responding to support requests, and (with your consent) sharing product updates and tips.
Service Improvement
Analyzing usage patterns to improve our features, develop new functionality, and enhance user experience.
Legal Compliance
Meeting our legal obligations, including tax requirements, data protection laws, and responding to legal requests.
Data Sharing & Third Parties
We never sell your personal data
Solo CRM does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We work with trusted third-party service providers to deliver our service:
- • Supabase: Database and authentication services
- • Stripe: Payment processing and billing
- • Resend: Email delivery for notifications and updates
- • Vercel: Application hosting and delivery
Legal Requirements
We may disclose your information when required by law, such as in response to a court order, government request, or to protect our rights and the safety of our users.
Data Security & Protection
Encryption
All data is encrypted in transit using TLS and at rest using industry-standard encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your data when necessary.
Regular Audits
We conduct regular security assessments and monitor for potential vulnerabilities.
Incident Response
We have procedures in place to respond quickly to any security incidents and notify affected users.
Your Rights & Controls
✓ Access Your Data
Request a copy of all personal data we hold about you.
✓ Correct Your Data
Update or correct any inaccurate information in your account.
✓ Delete Your Data
Request deletion of your account and associated personal data.
✓ Export Your Data
Download your data in a portable format to move to another service.
✓ Control Communications
Opt out of marketing emails while still receiving important service updates.
Data Retention
Active Accounts
We retain your personal data while your account is active and you're using our service.
Account Deletion
When you delete your account, we remove your personal data within 30 days, except where we're required to retain it for legal purposes.
Legal Requirements
Some data may be retained longer to comply with legal obligations, such as tax records or to resolve disputes.
International Transfers
Solo CRM processes and stores data using service providers that may be located outside your country. We ensure appropriate safeguards are in place for any international transfers.
Data Locations
Primary data storage is provided by Supabase with servers in secure, compliant data centers. All transfers are protected by appropriate contractual and technical safeguards.
Children's Privacy
Age Requirement
Solo CRM is intended for business use and is not designed for or directed at children under 16 years of age.
If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.