Help Center
Find answers to your questions, get help with common issues, and learn how to make the most of Solo CRM.
Frequently Asked Questions
Find quick answers to the most common questions about Solo CRM.
Troubleshooting Guide
Quick solutions to common issues you might encounter.
Login Issues
- Check that your email and password are correct
- Try resetting your password using "Forgot Password"
- Clear your browser cache and cookies
- Try using an incognito/private browsing window
Data Not Syncing
- Check your internet connection
- Refresh the page to get the latest data
- Log out and log back in
- Contact support if the issue persists
CSV Import Errors
- Ensure your CSV file uses UTF-8 encoding
- Check that required fields (Name, Email) are present
- Remove any special characters from field names
- Keep file size under 10MB for best performance
Performance Issues
- Close other browser tabs to free up memory
- Use the latest version of your browser
- Disable browser extensions temporarily
- Check your internet connection speed
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